Pricing
Membership and pricing
What it costs, what is included, and how public agencies actually buy it.
Membership
Priced per well. Never per seat.
Your consultant, your driller, your pump contractor, your operators and your board all need to see the record. Charging by the seat is how a system of record ends up half empty — so we do not.
For drillers and pump contractors. File your sheets and reports to the districts that invited you, against the work they assign.
- Upload to assigned work orders
- Only the wells on your live work orders
- What you file read in and approved by the district
$2,400 down to $950 per production well per year, set by the size of your whole fleet, with a $15,000 minimum. Onboarding is a one-time $6,000 plus $500 per well and includes the historical backfill.
- Unlimited users, documents and storage
- Full document ingestion with human approval
- Ask IQ: plain-English questions about any well, every number cited
- Time-of-use budgeting on your utility’s own schedule, and next year’s budget by well
- SCADA connector including Ignition
- A board-ready well condition report, printed from the record
- Complete data export, any time, in open formats
For engineering firms and energy assessors who serve several districts, each granting your firm its own access.
- Access to each client district by its own grant
- One sign-in, moving between your client districts
- Ask IQ and the well condition report in every district you serve
How districts actually buy this. Software is a professional service, not public works — qualifications-based, no low-bid requirement. Where a solicitation is needed, functional fit typically carries five times the weight of price. We will supply draft specification language, a sole-source justification package, and cooperative purchasing paths so your general manager can execute without a six-month procurement.
Questions we get asked
Before you ask
What does it actually cost?
$2,400 down to $950 per production well, per year, with a $15,000 minimum. The rate is set by your whole fleet, not in bands — a thirty-well district pays the thirty-well rate on all thirty wells, not the top rate on the first ten. At a tier boundary a fleet never pays less than the largest fleet in the tier below: eleven wells pay $24,000, the same as ten. The tier is set by production wells; standby, monitoring, inactive and destroyed wells are billed at a quarter of the rate and do not change it. Users, documents and storage are unlimited at every level, and your contractors are free. Live SCADA telemetry is part of membership. Onboarding is a separate one-time fee, below.
| Fleet | Per production well, per year |
|---|---|
| 1 – 10 wells | $2,400 |
| 11 – 25 wells | $1,900 |
| 26 – 60 wells | $1,500 |
| 61 – 150 wells | $1,200 |
| 151 wells and more | $950 |
What counts as a well?
A production well in service counts in full. Standby, monitoring, inactive and destroyed wells count at a quarter of the rate — they stay on the record with their compliance history, which is the point of keeping them.
What does onboarding cost?
$6,000 plus $500 per production well, one time, invoiced on signature and delivered in the first sixty days: the fleet import, the historical backfill of every document the district holds digitally, the baseline review with an engineer, two training sessions and the board-report walkthrough. There is no separate implementation, configuration or training charge. Paper-archive digitization beyond twenty documents per well is quoted at $250 per well per twenty documents.
The number comes from the work, not from a feel. Onboarding is a records project: kickoff and discovery, district setup, collecting and sorting decades of paper, reading it in and confirming every extracted value against the page, assembling each well’s construction and pump record, two training sessions and a handover. That is roughly 25 fixed hours plus two to four hours per well, at professional rates of $280–$330 an hour. We bill it at about half that. The backfill is what makes the platform work, and a fee that makes a district skip it costs them more than it earns us.
How does it start?
Two steps before anyone signs anything. One well, free: send the paperwork for a single well and we read it into a live record and show you the score, the trend and the dollars on your own data. Then, if you want more than one well’s proof, a 30-day paid pilot on three wells, with their full historical backfill. The pilot fee is $7,500, credited in full against onboarding when you sign. Membership starts after the pilot, not before it.
Is there a minimum term?
Three years is the normal shape for a public agency and matches how these contracts are usually approved, but we will do one year if that is what fits your budget cycle. Membership is billed annually in advance; a three-year term takes 10% off and a five-year term 15%, both with price protection.
What happens if we leave?
You take everything with you: every table, every attachment and the audit log, in open formats, at no charge, and not only on the way out. It is one button in Settings, it does not involve us, and the archive comes with a manifest that names anything it could not read instead of quietly leaving it out. Data portability is the term agencies test hardest, so we would rather you tested ours than took our word for it.
Do you meter documents or storage?
No. The moment scanning something costs you, the record stops being complete, and completeness is the product.
Can our contractors have logins?
Yes, free, forever. They see only the wells on their live work orders.
How districts actually buy this
- Software is a professional service, not public works — qualifications-based, no low-bid requirement.
- Where a solicitation is needed, functional fit typically carries around five times the weight of price.
- Where no comparable product exists, a sole-source justification is available. We will supply the substantiating package.
- Cooperative purchasing vehicles can turn a six-month procurement into a purchase order.
- We will supply draft specification language so your requirements are written against what a well actually needs.
The arithmetic that usually settles it. A single well replacement’s design phase alone can run past six hundred thousand dollars. Deferring one replacement by five years, because a rehabilitation happened at the right moment, pays for the entire district’s subscription for a decade.