Work order systems
Built for pipes, valves and hydrants. A well becomes one dot on a map with maintenance tickets attached. No casing, no screened interval, no test history, no baseline.
WaterwellIQ™
The industry built systems for pipes. We built one for the well.
Waterwell IQ holds the whole life of a water well in one record — construction, water levels, efficiency tests, rehabilitations and cost — and reads your paper archive into it. Then it tells you whether the pump is worn, the screen is fouled, or the aquifer is dropping.
69
Grade D
Intervene. A work-order system would call this well healthy. Wire-to-water efficiency has fallen from 72% to 51.7% since the 2022 rehabilitation, while specific capacity held — so this is the pump, not the screen.
Overall plant efficiency
51.7%
Specific capacity
23.2 gpm/ft
Energy intensity
1,000 kWh/AF
Recoverable each year
$60,556
Methods from
- AWWA A100 Water wells
- AWWA C654 Disinfection
- ANSI/HI 9.6.3 Operating regions
- ANSI/HI 9.6.4 Vibration
- ISO 55001 Asset management
- ISO 14224 Reliability data
- WCAG 2.1 AA Accessibility
The gap
Your most valuable asset is documented in a filing cabinet.
Every asset platform a utility can buy inherits a map-first model where an asset is a point with attributes. A well is not a point. It is a depth-indexed vertical profile with a moving performance curve and a sixty-year event history — and that shape exists in no other product.
Monitoring historians
They hold the water levels for your regulatory filings and nothing else. No construction record, no rehabilitation cost, no decision about what to do next.
Everyone else’s files
The driller has the construction report. The consultant has the diagnosis. The pump contractor has the start-up sheet. The district that owns the asset has the worst copy of its own record.
The industry already made the distinction. AWWA benchmarking reports planned maintenance three ways — overall, linear, and vertical. Every system on the market was architected for linear assets. Waterwell IQ is the vertical asset system of record, and it computes that vertical ratio natively.
~2MWells in California
40–70 yrService life of one well
$2–5MCost to replace one
15%Specific capacity loss that should trigger rehabilitation
The signature capability
Three causes. One symptom. Three very different invoices.
A well delivering less water at a higher energy cost could be a worn pump, a fouled screen, or an aquifer that is simply dropping. Pulling the pump costs tens of thousands. A rehabilitation costs six figures. A replacement well costs millions. Most districts are guessing.
Pump wear
Head deficit against the factory curve at normal amps, with the pumping level unchanged and specific capacity flat.
Check the lateral setting before you budget a rebuild. Semi-open impellers raised just forty thousandths of an inch above ideal can cost ten percent of your flow — and that is a shim, not a pump pull.
Screen fouling
The pumping level deepens at the same flow, specific capacity declines, and sand or turbidity often rises with it.
A rising well-loss coefficient across successive step-drawdown tests is the cleanest quantitative evidence of fouling that exists. Waterwell IQ computes it from the tests you already run.
Aquifer decline
The static level falls, specific capacity stays stable, and the wells around you show the same trend.
This is a twenty-year capital planning question, not a maintenance ticket. Knowing the difference is the difference between a shim and a bond measure.
Why no one else does this. Every pump monitoring platform assumes a fixed system curve. A well pump lifts against a water level that moves seasonally, secularly and as the screen fouls — so its operating point migrates with no mechanical change at all. Point a generic platform at a municipal well and it will raise a false wear alarm every August.
Downhole, and on the record
The rehabilitation industry sells the wave. We keep the proof.
Gas impulse, compressed air, electric arc, chemical — every rehabilitation method is judged by one number: specific capacity after, against specific capacity before. Waterwell IQ is where that number lives, where the trigger that called for the work is recorded, and where the baseline resets so the next decline is measured honestly.
The live rehabilitation demonstration needs JavaScript. A screen fouls, the record reaches the 15% trigger, a rehabilitation clears it, and the baseline resets so the next decline is measured against the well as it is now.
01
Ingest
Logs, tests and reports read into the record
02
Baseline
Post-development capacity, segmented at every rehab
03
Trend
Specific capacity and efficiency against the segment
04
Diagnose
Pump, screen or aquifer — with confidence
05
Decide
The policy: act now, next year, or not at all
06
Rehabilitate
Whatever the method, the event goes on the record
07
Verify
Recovery as a fraction of the original baseline
08
Forecast
Remaining life and the next trigger, on the fleet view
Lifecycle forecasting
When to act — not just whether.
Every serious infrastructure asset plan runs on condition-state deterioration models. Nobody had applied one to wells, because a well degrades two ways at once: the screen and the pump, each reset by a different intervention. Two chains, one decision process, and a policy for every state — solved in your browser by the same engine that runs the platform.
The live lifecycle simulation needs JavaScript. The method is described in full on the Methodology page.
Default deterioration priors and demo cost assumptions. In the platform the matrices are estimated from your fleet’s own test history, every row reporting how much of it is your evidence rather than the prior, and the costs are your finance officer’s numbers. The arithmetic is on the Methodology page.
The platform
Everything one well needs, for as long as it lives.
A physical well outlives the operator who drilled it, the engineer who rehabbed it and probably the software vendor who first recorded it. Waterwell IQ is built on that assumption: append-only, fully exportable, and yours.
Borehole intelligence, and the drawing checked
Casing, screen, filter pack, seal and lithology read in from the driller’s report with a citation to the page, approved by a person, and drawn as one section at true depth — with the pump at its setting, to one scale inside the casing it hangs in, solid where the size is on record and dashed where it is not. Then five checks run on the drawing: screen exposed above the pumping level, casing collapse margin, the annular seal against Bulletin 74-90, the pack against the slot, entrance velocity through the open area.
The water, over the record and right now
Every test’s static and pumping levels and, where SCADA is connected, the last week of readings on one depth axis with the bowls and the top of the screen drawn where they are: water over the screen, live, with watch and alarm thresholds; specific capacity and wire-to-water right now against the last test; what was pumped this week. A control-room view of it for a second monitor.
The answer first
Every well page opens on its answer — what to do, why, and what waiting a year costs — argued from evidence: baseline-referenced trends that restart at a pump replacement, well efficiency from the step test and transmissivity from the strongest test on file, with lost capacity priced as replacement water, equivalent uniform annual cost, and a remaining-life model you can put in front of a board. Where the record cannot support an answer, the page says what is missing.
Asset protection
Component-level condition against the operating region the pump is actually running in, with the correct vibration limit applied for that region — not one blanket threshold for every asset.
Lifecycle value, at the well’s own rate
The wells ranked by dollars per year recoverable, not by how many alarms they set off. Each meter can carry its utility’s time-of-use schedule or its own effective rate from twelve months of bills, so a well on a demand-charge tariff and a well on a solar contract are not priced with one blend; every dollar figure says which rate applied.
Work orders, where your crews are
Turn a diagnosis into a work order pre-filled with the cause, the recommended action and the cost at your rates, carrying a locked snapshot of the well as it stood that day. Hand it to Cityworks, Infor, Lucity, Maximo or NEXGEN with its reference — or to an inbox — and close it when the work is done.
Ask IQ
Ask any question about any well.
Ask IQ answers in plain English by calling the platform’s own tools against your record, and every number in the answer shows where it came from: the test, record, plan or document, and its date. It says what the numbers indicate, how sure it is, and which test would settle it. It is read-only, it sees only what your title allows, and every exchange is kept where your district can audit it.
Every number cited
A figure in an answer carries its source — the tool, the well and the date — and opens the page it came from. Where the record does not hold the answer, Ask IQ says what is missing and which document or test would supply it, instead of estimating.
It opens on a briefing
Three tiles before the first question: the wells that need attention, this month on your utility schedule, and the next month a well has to be acted on — each with “ask about this”. Starter questions by role, and a “/” menu of commands: brief, why, trend, compare, forecast, what-if, budget, time-of-use, gaps and source.
Read-only, and on record
Ask IQ never writes to the record and never to a controller. It answers as the person asking, with that person’s access, and each exchange is kept for the district. Included in every membership.
Production and energy budget
Peak, mid-peak and off-peak, priced the way your bill is.
Each meter carries its utility schedule and option, so every pumping hour is priced by its time-of-use period, demand charges included. The Budget tab puts the fleet against the month, says which rate option each meter should be on, prices the last acre-foot from every source against the water you would otherwise buy, and builds next year’s budget well by well from your own metered months, with the range it rests on.
Every hour at its period’s price
Southern California Edison’s agricultural and pumping schedules are built in rate for rate — TOU-PA-2 and TOU-PA-3, Options D and E and their 5-to-8 p.m. variants — with facilities and time-related demand. The run schedule fills the cheapest hours first, within each well’s limits, and downloads for your integrator; the platform never writes to a controller.
Pump it, or buy it
The cost of each well’s next acre-foot, energy included, against the price of the water you would buy instead — your own price, or a published default labeled as one until you enter yours — and the cheapest rate option for each meter from its own load.
A year ahead, and one page for the board
Each well’s months ahead with the act-by month — when a declining well stops fitting its budget outside the expensive hours — and its cause; what acting now would change; and a one-page brief for the board that prints on Letter paper, every figure traceable to the tab.
See the platform
This is what a district sees. Open it yourself.
These are screens from the demo district — seven production wells and a sealed one, with sixty years of synthetic but physically consistent records, scored by the same engine that runs the platform. No login, no sales call: open it and click around.
Every well, ranked by money.
The first screen a general manager sees: the fleet sorted by Well IQ, with the diagnosis, the remaining life, the policy’s recommended action and what a year of waiting is expected to cost — computed from the tests on file, not typed in.
- Capacity and efficiency bands against the current baseline
- Recoverable energy and the cost of waiting, fleet-wide
- Nothing derived is stored — every figure recomputes from the raw record
The answer first: what to do, why, and what waiting costs.
Every well opens on one answer — the recommended action and the verdict, the cost of waiting a year, the reasons with the evidence behind them and the steps to take — with the five options and their expected lifetime cost one click away. Then six views of the same well: Overview, Performance, Pump, Construction, Water and Record.
- The diagnosis and its confidence, computed from the tests on file
- Where nothing can be forecast, the page says what is missing
- Raise a work order or ask Ask IQ about the well from the answer
The maker’s curve, at the speed you actually run.
The published head, efficiency and power curves scaled by the affinity laws to the drive speed on record, shown as a percentage, in hertz and in rpm. The measured point sits against the curve, the preferred and allowable operating regions are drawn at the 70–120% and 50–130% of best-efficiency flow in general use under ANSI/HI 9.6.3, and the estimated system curve shows where the two meet.
- Head, efficiency and brake horsepower from the catalog points, monotone-interpolated so nothing overshoots
- Speed strip: the 0–60 Hz operating range, the minimum speed that still lifts static head, and the lineshaft critical speed computed from the pump’s own rotordynamics
- Scales cleanly from a 25 gpm domestic pump to a 10,000 gpm, 900 ft municipal well
A report the finance officer can read.
Letter-size pages per well, as many as the record fills: the decision and its budget first, then the Well IQ score with every component and its weight, the diagnosis with the evidence behind it, the pump against its own curve, and the complete record it was computed from. Printable, signable, and reproducible years later because it carries the engine version that produced it.
- Condition now against the segment baseline
- Expected lifetime cost of deferring, rehabilitating, re-pumping, both, or replacing
- Every test and event on file, cited
The water — over the record, and right now.
Every test’s static and pumping levels and, where SCADA is connected, the last week of readings on one depth axis, with the bowls and the top of the screen drawn where they are. Water over the bowls and over the screen, live, with watch and alarm thresholds; specific capacity and wire-to-water right now against the last test; what was pumped this week from the totalizer, with the gaps estimated and said so. The same card opens as a control-room view for a second monitor.
- Margins with the years to reach them at the static trend — a straight line, never a forecast
- Live specific capacity using a rest of four hours or more as the static reference
- Run hours and starts from the drive; a control-room view re-read every minute
The well as built — and the pump in it, to scale.
One section at true depth: the formation from the driller’s log, the casing, screens, pack and seal from the record, the water levels from the latest test, and the pump at its setting — bowls per recorded stage, column, head and motor — drawn to one scale inside the casing it hangs in. Sizes on record are solid; anything not on record is dashed at a typical proportion and says so. Beneath it, five construction checks run every time the page opens.
- The share of flow by screened layer, labeled an indication
- Screen exposed above the pumping level, casing collapse margin, the seal, the pack against the slot, entrance velocity
- Every row names the document it was read from, or the person who typed it
Ask about your wells, in plain English.
Ask IQ opens on a briefing — the wells that need attention, this month on the utility schedule, the next act-by month — with starter questions by role and a “/” menu of commands. Its answers cite every figure to the tool, well and date it came from, say how sure they are, and name what is missing when the record cannot answer.
- Read-only: it never writes to the record or a controller
- Answers with the asker’s own access; every exchange kept for the district
- Included in every membership
The month, the year ahead, and one page for the board.
Where the fleet stands against the month, what each well still owes, and when to run so the water arrives at the lowest cost the tariff allows — every hour priced by its time-of-use period, demand included. A year ahead by well with the act-by month and its cause, what acting now would change, and a brief for the board on one Letter page.
- Southern California Edison’s agricultural and pumping schedules, rate for rate
- The cheapest option for each meter, and pumping against the water you would buy
- Volumes from SCADA first, then meter readings — each well says which
Open the demo district
A sandbox that keeps nothing you type, nothing to install, works on a phone. Add a test to a well and watch the score, the diagnosis and the policy recompute; open the pump curve; print a board report. Then send us one of your own wells and see it on real records.
Getting the paper in
Sixty years of records. Nobody has had time since 1994.
Nobody buys asset software because of the dashboard. They buy it because somebody finally offered to get the filing cabinet in. So that is what we do first: your first well at no cost, and the whole cabinet as part of onboarding.
S1
Send it any way you like
Drag a folder in, forward an email to your district address, or let your contractor upload straight to the work order. Scanned, photographed or native — it all goes to the same place.
S2
Machine-readable files are simply parsed
LAS geophysical logs, SCADA exports and CMMS feeds are read by code, not by a model. Exact, free, and incapable of inventing anything.
S3
Everything else is read and cited
A 1976 driller’s log typed on a manual typewriter with handwritten margin notes gets read page by page. Every extracted value carries a confidence score and a citation back to the page and the spot on it.
S4
It is checked against physics and against your history
Pumping level below static. Screens inside total depth. Annular seal against your county’s ordinance, not just the state minimum. A water level that jumps forty feet from last year is flagged, never accepted.
S5
An engineer approves before anything is committed
The source page sits beside the field, highlighted. Confident, validated values approve as a batch; anything uncertain is shown one at a time; anything that would overwrite an existing value needs a reason that is written to the audit log.
S6
The score updates itself
The engine recomputes, snapshots the result with its version stamp, and tells you only when a threshold has actually been crossed — in acre-feet and dollars, not in “anomaly detected”.
One rule we will not bend. The system never invents a measurement. If a value is not printed on the page, it stays empty and appears in your gap report. A record you cannot trace back to a document is not a record — it is a guess with a timestamp.
The live ingestion demonstration needs JavaScript. Every extracted value carries the page it came from and the confidence it was read with; anything not printed stays empty.
| Document | Method | What it fills in |
|---|---|---|
| Driller’s log / well completion report | Read | Lithology, casing, screen and seal intervals, license, filing clock |
| E-log / geophysical survey | Parsed | LAS curve data and screen-siting evidence |
| Pump efficiency test | Read | One row per speed, wire-to-water efficiency, kWh per acre-foot, incentive eligibility |
| Step-drawdown / aquifer test | Read | Aquifer and well-loss coefficients, well efficiency, specific capacity |
| Installation / start-up sheet | Read | Pump and motor identity, lateral setting, checklist, signatures |
| Video and caliper survey | Read | Depth-tagged defects, encrustation, casing wall loss by depth |
| Rehabilitation report | Read | Event with pre and post specific capacity, method, cost, contractor |
| SCADA historian export | Parsed | Continuous operating points and run hours |
SCADA integration
It reads your tags. It never touches your plant.
An annual pump test is one photograph of a moving thing. The tags you already historize — flow, discharge pressure, water level, motor kilowatts, drive speed and vibration — turn that photograph into a film, without adding a single sensor.
One-way, outbound, read-only. No exceptions. A small agent runs inside your perimeter and pushes out. Waterwell IQ never opens a connection into your control network and never writes a value to a tag. Water sector guidance requires operational technology connections to be denied by default, so we designed for that first rather than retrofitting it after your risk and resilience assessment asks.
Ignition today. The rest as each is proven.
The agent reads the Ignition tag historian through a resource on your gateway, read-only and outbound only. Adapters for AVEVA (Wonderware and PI), Rockwell FactoryTalk, VTScada and GE iFIX are in testing; each is listed as available only after a verified read of a real district system. Map tags to roles once.
One signed contract for every source
Every reading arrives the same way: a signed HTTPS envelope, sent outward, with units and quality on each sample. An integrator can post to it from any system that can make a signed HTTPS request; a packaged OPC UA adapter is in testing, and generic historian-database and scheduled-CSV adapters are planned.
Efficiency weighted by real runtime
With continuous data the platform weights efficiency across the load points your pump actually runs at, instead of the one point a test truck happened to catch. A test truck cannot do that.
Telemetry is outbound-only and read-only: an agent inside the district network posts historian samples out over TLS. There is no inbound path.
| Tag role | Units | Interval | What it unlocks |
|---|---|---|---|
| flow | gpm | 1–15 min | Operating point, production totals, region of operation |
| discharge_pressure | psi | 1–15 min | Total dynamic head with the water level |
| water_level | ft bgs | 15–60 min | Drawdown, specific capacity, the static-lift correction |
| motor_kw | kW | 1–15 min | Wire-to-water efficiency and energy intensity |
| run_state | bool | on change | Stored today; run hours and start counts for the life model are on the roadmap |
| vfd_hz | Hz | 1–15 min | Speed normalization so trends compare like with like |
| vibration | in/s rms | 1–60 min | Condition against the limit for the current operating region |
Find the money on one well
A drifting pump is invisible until somebody runs the numbers.
This is the same wire-to-water arithmetic the platform runs on every test it ingests. Put your worst well in and see what it is quietly costing.
Overall pumping plant efficiency
—
Water horsepower—
Energy intensity—
Annual energy cost—
At 75% efficiency—
Recoverable each year
—
Wire-to-water method. Energy intensity uses 1.023 kWh per acre-foot per foot of head at 100% efficiency, which is the conventional water-horsepower constant (Q x TDH / 3,960) converted to kilowatt-hours; published extension figures round it to 1.02. This is an indication, not a pump test.
That number is per well, per year, every year. Multiply it by the wells in your fleet you have not tested since the last drought. Deferring one well replacement by five years, because a rehabilitation happened at the right moment, pays for the whole district’s subscription for a decade.
California
Your filing calendar, and the record each filing draws on.
The regulatory load in California falls on the agency, not the vendor. Waterwell IQ does not fill in or file these reports. It keeps the record they draw on — by water year, measured and estimated apart — so the numbers come from one place instead of a spring of spreadsheets.
| Due | Filing | What the record holds for it today |
|---|---|---|
| Feb 1 * | Probationary basin extraction report | Monthly extraction for each well over the water year, measured and estimated kept apart, with how each month was measured. |
| Apr 1 | GSP annual report | Extraction by well and month with its measurement method, and water levels with their dates. Totals by sector and storage change are not computed. |
| Apr 1 | Adjudicated basin annual report | The same monthly extraction by well, for you to total the way your watermaster asks. |
| Apr 1 | Electronic annual report | Every source well with its status — active, standby, inactive or destroyed — and its monthly production. |
| Oct 1 | Water loss audit | Source volumes by month and how each was measured. Meter accuracy and calibration dates are not held yet. |
| Rolling | Well completion report | The driller’s log read into the record — construction intervals and lithology — once the report is in hand. The sixty-day clock is not tracked. |
| Rolling | Public records request | A complete export of the district’s record in open formats, with its audit log. Redaction is done outside the platform today. |
* February 1 is the default, not your date. Water Code section 5202 sets an annual extraction report due February 1 for the preceding water year. But when the State Water Board places a basin on probation it sets that basin’s first deadline and first reporting period by order, and both of the basins currently on probation differ from this row. Tule reports 1 January to 31 December 2025; Tulare Lake reports 15 July 2024 to 30 September 2025. Both were due 1 May 2026, and neither period is a water year.
So read this calendar as the general shape of the year, not as your basin’s schedule. Waterwell IQ does not yet hold per-basin filing rules — the due date, reporting period and source for each filing are on the roadmap, not in the product — so confirm your own dates against the State Water Board order for your basin and the DWR guidance for your report. Dates on this page were checked against those sources on 8 September 2026.
Built on the water year. October to September, as a first-class period alongside calendar and fiscal years. It is the most common modeling mistake in groundwater software and it cannot be fixed later.
The state standard, checked on every well. The annular seal on record is checked against the DWR Bulletin 74-90 minimum for the well’s use. Many counties adopted stricter ordinances; those are not loaded yet, so a county’s own minimums still need your check.
Trust
Built for the questionnaire before you send it.
A platform holding well construction, water level and production data is one of the automated systems your risk and resilience assessment has to cover. We publish the package so it drops straight into your appendix.
Your data stays yours
Every table, every attachment, every audit entry exportable at any time in open formats. No lock-in, no hostage-taking on exit, and no training models on customer data — written into the contract, not just the marketing.
District isolation in the database
Tenant separation is enforced by the database engine itself, not by application code, so no application bug can cross the boundary. Tested on 26 September 2026 by 873 database assertions on a clean rebuild; every one of the 152 cross-tenant attacks among them was refused — and an independent review is the next step, not a claim we make yet.
Nothing writes to your plant
Telemetry is a one-way outbound push from an agent inside your perimeter. There is no inbound path, no cloud-to-control-network session, and no ability to change a setpoint.
Records that can replace paper
Write-once storage, cryptographic hashing of every document and an immutable audit trail — the conditions a district needs before a digital copy can lawfully become the record of authority.
Retention and legal hold
Configurable per record class, with holds for pending litigation, claims and records requests that override every deletion rule. Nothing is ever hard-deleted by default.
Accessible by design
Built to WCAG 2.1 AA from the first commit — maps navigable by keyboard, charts with data-table equivalents, nothing encoded in color alone. Public agencies have a deadline and vendor applications get no exemption.
Membership
Priced per well. Never per seat.
Your consultant, your driller, your pump contractor, your operators and your board all need to see the record. Charging by the seat is how a system of record ends up half empty — so we do not.
Operator
Free forever
For drillers and pump contractors. File your sheets and reports to the districts that invited you, against the work they assign.
- Upload to assigned work orders
- Only the wells on your live work orders
- What you file read in and approved by the district
Most districts
District
Per well / year
$2,400 down to $950 per production well per year, set by the size of your whole fleet, with a $15,000 minimum. Onboarding is a one-time $6,000 plus $500 per well and includes the historical backfill.
- Unlimited users, documents and storage
- Full document ingestion with human approval
- Ask IQ: plain-English questions about any well, every number cited
- Time-of-use budgeting on your utility’s own schedule, and next year’s budget by well
- SCADA connector including Ignition
- A board-ready well condition report, printed from the record
- Complete data export, any time, in open formats
Consultant
Per client / year
For engineering firms and energy assessors who serve several districts, each granting your firm its own access.
- Access to each client district by its own grant
- One sign-in, moving between your client districts
- Ask IQ and the well condition report in every district you serve
How districts actually buy this. Software is a professional service, not public works — qualifications-based, no low-bid requirement. Where a solicitation is needed, functional fit typically carries five times the weight of price. We will supply draft specification language, a sole-source justification package, and cooperative purchasing paths so your general manager can execute without a six-month procurement.
Field notes
The arithmetic, written down.
Working notes on well hydraulics, pump energy, rehabilitation timing and SGMA reporting — the same methods Waterwell IQ runs on every record, written for the people who sign the work orders.
Well interference: what a neighboring well costs yours
A neighboring well lowers yours by an amount set by its rate, the distance, time, transmissivity and storativity. Every added foot of lift costs energy.
Transmissivity from a pumping test: aquifer or well?
Transmissivity comes from the drawdown slope of a constant-rate, recovery or step test. Read with well loss, it shows whether the aquifer or the well changed.
How to write a well rehabilitation scope of work so the bids come back comparable
Why well rehabilitation bids come back four times apart, and how to write the scope, the bid schedule and the acceptance tests so they don't.
All field notes The water well glossary See an example well condition report
Start here
Bring us your worst well.
Send a driller’s log, an efficiency test, a start-up sheet — and the pump design sheet or factory curve if you have one — for one well. We will read them into a live record and show you the score, the trend and the money on your own data, in your own units, before you commit to anything.
- The first well is free — no cost, no obligation, nothing to install
- Then a 30-day paid pilot on three wells — the fee credited in full against onboarding
- Your documents are deleted afterwards if you ask
Prefer email? [email protected]